Custom Domains

Serve a status page on your own hostname (e.g. status.example.com) with DNS verification and automatic HTTPS.

Custom Domains

Connect a hostname like status.example.com to a status page so it runs entirely under your own brand. A hostname can be bound to exactly one status page, and the certificate is issued automatically once the domain is verified and active.

How it works

A custom domain moves through three states:

  1. Pending — added, waiting for DNS verification.
  2. Verified — the TXT record was found; ready to activate.
  3. Active — the page is served on the hostname over HTTPS.
Add hostname  →  Add TXT record  →  Verify  →  Activate  →  Point CNAME
   (pending)        (your DNS)      (verified)   (active)     (traffic)

Step 1 — Add the hostname

In the app: Dashboard → Status Pages → (page) → Custom Domain → Add, enter status.example.com. Via the API: Add Custom Domain.

Uptimeify returns a TXT verification record:

  • TXT name: _uptimeify-verify.status.example.com
  • TXT value: the token shown in the app / API response

Step 2 — Add the TXT record

Create the TXT record in your DNS provider exactly as shown. Keep it in place — it is also re-checked over time.

DNS changes can take anywhere from a few minutes to a few hours to propagate. If verification fails immediately, wait and retry.

Step 3 — Verify

Click Verify (or call Verify Status Page Domain). Uptimeify looks up the TXT record and checks the token matches. On success the domain becomes Verified.

Step 4 — Activate

Click Activate (or call Activate Status Page Domain). The domain becomes Active and a TLS certificate is provisioned automatically (on-demand HTTPS) — no certificate upload required.

Step 5 — Point traffic to Uptimeify

Finally, point the hostname at Uptimeify so visitors actually reach the page — add the CNAME shown in the app for status.example.com. Once DNS resolves, https://status.example.com/ serves your status page.

Keep both records in place: the TXT record (used for ongoing verification) and the CNAME (routes visitor traffic). Removing the TXT record can cause the domain to fail re-verification.

Removing a domain

Remove the binding in the app or via Remove Custom Domain. The status page stays reachable on its /status/<slug> and /status/<id> URLs.

Troubleshooting

"TXT verification failed (token not found)"

  • Confirm the TXT name is exactly _uptimeify-verify.<your-hostname>.
  • Confirm the TXT value matches the token from Uptimeify (no extra quotes or spaces).
  • Give DNS more time to propagate, then verify again.
  • Check you didn't add the record to the wrong zone (e.g. apex vs subdomain).

The page doesn't load on my domain

  • Make sure the domain is Active, not just Verified.
  • Confirm the CNAME points to the target shown in the app.
  • The first request after activation may be slightly slower while the certificate is issued.