#Alerting
Platform Update July 2026: 27 changes, two of them ask something of you
New probe locations, a full data export, TCP port monitoring and a second SMS carrier: every change from July in one post.
Monitoring Strategy for a Client Portfolio: what, how often, and from where
The decision framework for your client portfolio: which monitor types per client, which intervals, which alert thresholds.
Check Interval, Timeout and Multi-Node: How Reliable Monitoring Actually Works
Check interval, timeout profiles and consensus across several EU locations: the three dials that turn a bare ping into monitoring you can trust.
Maintenance Windows Done Right: Planned Downtime Without the Alert Avalanche
How a maintenance window pauses alerting during planned work and shows the downtime cleanly as maintenance instead of an outage in your status history.
Setting Up Monitoring Alerts in Slack, Teams & via Webhook
Setup per channel: Slack, Microsoft Teams, webhook, plus the webhook payload structure (JSON) for your own pipelines. With examples.
Setting Up Escalation Policies & On-Call Routing for Small Teams
Escalation chains without PagerDuty complexity: how small agencies without a 24/7 NOC set up reliable on-call routing, step by step.
An Expired SSL Certificate: The Reputation Disaster No Client Forgives
What happens when an SSL certificate expires, browser warning, loss of trust, and how automatic expiry alerts prevent the reputation disaster.
Monitoring Cron Jobs & Backups: When Silent Background Processes Fail
Why failed backups and cron jobs so often go unnoticed, and how a dead man's switch catches the silent failure. With a setup walkthrough.
Reduce Churn with Proactive Monitoring: Report the Outage Before Your Client Notices
Monitor client sites proactively and you report the outage first, turning monitoring from a cost line into your agency's strongest retention tool.