Incident management made in the EU. No US subprocessors. NIS2-ready.
On-call, escalation, alert sources and NIS2 reporting next to your checks, in one dashboard. Every provider that touches your incident data is a European company, so your sovereignty argument holds in every client pitch.
On-call scheduling, acknowledgement and incident timeline are currently in beta.
Made and hosted
in the European Union
No US subprocessors
for your incident data
NIS2-ready exports
for report cases and audits
Sovereign from alert to report. Not just hosted in the EU.
EU hosting alone is not the hard part. At Uptimeify, every step stays with European providers: the servers that take your alerts, the providers that call your on-call engineer at 3 a.m., the mail service that delivers the page. That is the answer your clients in finance, healthcare and the public sector expect, and you give it without a footnote.
- No US hyperscaler, no US telephony: hosting at Hetzner, OVH, netcup, UpCloud and IONOS, SMS and calls via German providers with a German failover, so no US company processes your incident data.
- Push you can explain to any auditor: the optional app push is end-to-end encrypted, so Apple and Google carry a block they cannot open.
- One platform, one data processing agreement: monitoring, paging and status pages under the same DPA, so your client's procurement checks one vendor, not three.
AI-generatedOn-call and escalation: only whoever is on call gets woken up.
On-Call Rotation
Daily down to the minute, handoff in local time.
Weekly Windows & Time Zones
Business hours and follow-the-sun in one schedule.
Escalation Tiers
Automatic hand-off when nobody acknowledges.
Escalation Dry Run
Tests the chain without waking anyone.
Overrides
Online and offline overrides without rebuilding.
Shift Give-Away
Self-service swaps up to seven days, with email notice.
Teams & Roles
Admin, member and stakeholder per team.
Personal Paging
Push, SMS and calls, acknowledged with 4.
Default Chain
A default chain for every new team member.
Notification Log
Every notification with status and tier.
Alert sources: every tool, one inbox.
Uptimeify Monitoring
Your own checks as a source, no integration needed.
Zabbix
Ready-made media type, severity from Disaster to Info.
Datadog
Webhook with alert transition and recovery.
Grafana Alerting
Contact point with fingerprint as dedup key.
Prometheus Alertmanager
Webhook receiver with send_resolved.
Sentry
Issue alerts with level, message and environment.
Beszel
Server alerts via Shoutrrr, recovery included.
Custom Webhook
Any JSON with your own field mapping.
Alert emails from legacy systems via a dedicated address.
Report Form
Reports without a login, from suppliers too.
Events API
JSON with an API token from your own systems.
Incident response: from alert to resolution.
Routing Rules
The first matching rule picks the team.
Service Catalog
Services with criticality and an owner team.
Acknowledge
One click or 4 on the phone stops the paging.
Incident Roles
Commander, tech lead, comms, assignee.
Timeline
Every step with time and person, up to resolved.
Merge
Suggested when service or host match.
Outbound Integrations
Slack, Teams, Discord, Jira, PagerDuty, Opsgenie.
Status Page Rules
The status page follows the incident from sev2.
Analytics and audit: what counts after the incident.
NIS2 Report Cases
Deadlines, report drafts and submission evidence.
MTTA & MTTR
Per day, team and severity.
Incident Report
By team, severity, category or month, as CSV.
On-Call Report
On-call minutes per person, as CSV.
Noise per Day
Alerts, duplicates and incidents side by side.
Postmortems
Cause from the catalog, action items with an owner.
Audit Log
Every change with before and after.
Management Report
Quarterly NIS2 PDF for management oversight.
NIS2-ready exports. The reporting stays with you.
When NIS2 applies to you or your client, the clock starts at awareness: early warning within 24 hours, notification within 72 hours, final report one month later. Uptimeify turns the incident you are already working on into a report case, tracks every deadline and prepares the drafts. You submit in the BSI portal, Uptimeify keeps the evidence.
- Report drafts in German or English, as Markdown or plain text for every stage, so you paste instead of starting from a blank form.
- Submission evidence that cannot be changed: the exact text you submitted is frozen with the BSI reference, so the audit finds what really went out.
- Quarterly management report as PDF, plus audit log and incident reports as CSV, so management oversight and auditors get clean exports.
We don't just monitor. We help you sell.
Every Uptimeify account includes access to our Success Kit, a collection of battle-tested resources to turn your monitoring into a profit center.
Service Level Agreement templates to define professional boundaries with your clients.
Find the sweet spot for your care plans. Calculate margins based on check frequency and support hours.
Powerpoint Templates that explain 24/7 monitoring to non-technical clients. Close more retainers.
Use automated reports to proactively communicate value, so clients never ask what they're paying for.
Ready to make your response promise sellable?
Claim your Success Kit and switch on incident management today.
Frequently Asked Questions
Four areas in one flow: on-call and escalation with rotations, overrides and escalation tiers, alert sources with presets for Zabbix, Datadog, Grafana, Prometheus, Sentry and Beszel plus webhook, email and events API, incident response with routing, roles, timeline and status page rules, and analytics with MTTA, MTTR, postmortems, audit log and NIS2 report cases. You cover everything after the alert on the same platform as your monitoring, run entirely by European providers.
Only European companies. Hosting and check nodes run at Hetzner, OVH, netcup, UpCloud and IONOS, spread across several providers and locations in the EU, and backups are stored redundantly in Germany at Hetzner and UpCloud. SMS and calls go through seven.io with LOX24 as failover, both in Germany, and email through Lettermint in the Netherlands. Error tracking is self-hosted. The full list with locations is public on our subprocessor page, so you can hand it to your client's procurement as it is.
Yes, in the sense that matters for your daily work: report cases track the 24-hour, 72-hour and one-month deadlines, prepare drafts in German or English, freeze what you submitted with the BSI reference and produce a quarterly management report as PDF. You submit every report yourself in the BSI portal, and Uptimeify never classifies an incident on its own. Whether and how NIS2 applies to you stays your assessment.
No. Incident management is an internal tool for your team, and client logins have no access to it. Your clients see the result under your brand: the branded status page that status page rules keep up to date, and your reports. You sell a 24/7 response promise without exposing your on-call roster.
For the technical stakeholder
Ready to run incidents in the EU, from alert to report?
One dashboard for every alert, every on-call shift and every NIS2 deadline, run by European providers only. Monitoring and paging on one platform, under one data processing agreement.